In the last weeks, I switched my company's website to Squarespace. For the most part, everything went quite smoothly. But, as Squarespace has a limit for files to be uploaded (20MB), hosting the videos there was out of the question. So I decided to use a video hosting provider. I asked the agency, which did the design for my website, about video hosting and they told me, they had a paid Vimeo account and would host my videos for free.
That was a really nice offer, but to be honest, I had some problems with their attitude and on-time delivery lately. So I didn't want to be dependent on them when I need to change something. As it will turn out, that was a good idea.
Since I knew and liked Vimeo, I set up an account for my company. I took a look at what kind of account the agency was using and it was a Plus account. As they host commercial videos for different clients, I thought, there must be something smaller. One that's for.. well, a small business like mine. But there wasn't. There was only a much more expensive one: the Pro account (USD 199/yr vs. USD 59/yr).
Now I was wondering. If an agency, with different clients and clear commercial interests, uses the Plus account, whom is the pro account for? Big companies with thousands of clients? No. Turns out, the pro account is for ANYONE with commercial interests. Even if they only have a few videos to show, like I do. And so I went with the pro account. I even tried to tell them, that I think they didn't license Vimeo like they should. But all I got was a "ah, nobody cares".
And it's not even hard to find out what the differences between Plus and Pro are. There is an easy to reach FAQ-entry.
So, how bad is it, to not play by the rules in this case?
It's not like you are stealing something. It's more like stealing and leaving some money behind. Just a fraction of what you have to pay. And I wouldn't call that bad. I would call that just plain stupid.
There is NO reason to use Vimeo if you think it is too expensive. If you don't like their rules, go somewhere else.
But looking stupid is not even the worst part of this story. I can't work with someone like that. If they don't care about these rules, just to save 10 bucks a month, why should they care about my business?